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A Claims Administration System for Carrier Claims Departments, Self Insureds and TPA's

CaseworksPro is a state of the art, easy to use, full featured web based Claims Administration System designed to support a wide range of claim processing requirements, including Program and Self Insured client claims management.

Claims Management Features

 Fully Web Based
 Supports Mobile Devices
 Program/Treaty Setup
 Policy Data Capture
 Reserve Worksheet
 Executive Dashboard
 Scheduled Payments
 Check Printing
 Extensive Claim Diary
 Claim Notes and Monitoring
 User Defined Access Permissions
 Level of Authority
 Electronic Reporting
 Management Reports
 Automated Form Letters
 NCCI and ISO Stat Code Capture

Lines of Business

 General Liability
 Workers Compensation
 Commercial Auto
 Personal Auto
 Home Owners
 Commercial Property
 Inland Marine
 Professional Liability


About Us

CaseworksPro is brought to you by Insurance Technology Solutions, LLC (ITS). ITS has been providing software solutions to the Property & Casualty Insurance and Reinsurance Industry for many years. Based in Connecticut, with a management team with over 20 years experience in the Insurance Industry, ITS specializes in state of the art software solutions for our clients.

ITS was founded in 1999 by Fred Nuss.  Fred has over 27 years in systems and operations "inside" the Insurance and Reinsurance world.  With a strong appreciation for the risk and rewards of implementing new solutions, ITS considers it a number one priority to mitigate risk while identifying and providing opportunities for an excellent return on systems investments.  


ITS is proud to have been of assistance to the following clients:

Partner Reinsurance is a leading international reinsurer, with a global platform of 13 offices, serving over 2000 clients in more than 150 countries.

Builders Insurance Services provides property and casualty coverage, specializing in general liability coverage for Small contractors and Small to medium residential builders

AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.


The Proper Insurance policy entirely replaces a dwelling or landlord policy. It is written as a business policy, giving the short-term vacation rental owner comprehensive coverage for their building(s), contents, commercial business liability, and business income. It also includes personal liability when the rental “doubles” as the owners primary residence.

An international specialty insurance holding company with insurance company operations, underwriting management companies and operations at Lloyd’s of London.

Hereford Insurance Company (HIC) serves the New York Metropolitan area, providing Workers Compensation and Commercial Auto Liability to the transportation industry.

Rural Trust Insurance Company is owned by National Telcom Corporation and Members of the National Telecommunications Cooperative Association as a business insurance and risk management company for the membership.


Insurance Programs of America (IPOA) is a national MGU wholesale brokerage firm providing full access to admitted, surplus, and program markets. We offer agents specialized coverage for niche industries, including restaurants, hotels, senior living facilities, and more.


Got Mold Home Warranty offers an exclusive and unique Mold (Protection Program to protect homeowners against mold.

Bermuda/New York base Reinsurer that provides specialty reinsurance products for the global property and casualty market.


Croft ClaimWorks, L.C. was established in 2000 and is a full service, multi-line claims management company, specializing in casualty and property claim management.

A subsidiary of Maiden Holdings, Ltd., Maiden Insurance serves specialty and regional insurers primarily in the non-U.S., global property and casualty insurance market.

TST is a truck insurance agency insuring truckers for over 25 years and represents carriers with A- or better AM best rating.


Subrogation pursuit specialists


Features - Quick Tour

Robust, Reliable Claims Accounting

The CaseworksPro transaction model can support even the most demanding claims processing needs. You can use the reserve worksheet feature to setup reserves quickly. Transactions are based on the accounting period with self reducing reserves. This enables CaseworksPro to accurately perform historical "As At" reporting. Payments are linked to a secure check payment module. You can add multiple bank accounts, and customize transaction types.

Robust, Reliable Claims Accounting

Easily Track Claim Activity

The Activity Tracker in CaseworksPro allows you and your associates to quickly record activity on claims. Activity types are fully customizable. Client invoices can be generated using time and expense details recorded in the Activity Tracker. Activities can be linked to the built in Task Manager to make sure important follow-ups are not missed.

Easily Track Claim Activity

Secure Document Manager

Keeping track of claims related emails, picture files, text documents and even videos has never been easier. Attach almost any document type to a claim and have it stored on a secure web server. Searching for and retrieving documents is just as easy.

Secure Document Manager

Reporting and Visualization

CaseworksPro comes with a set of reports that will allow you to track losses at the program level, by insured or by individual claim file. The Visualization feature gives you an to easy understand graphical picture of loss development over time at the program or claim level. You can also download claims data in Microsoft Excel, or XML format for your in-house data analysis projects and to meet Carrier data reporting requirements.

Reporting and Visualization

User Permissions and Workflow Engine

You can select the permissions that users have in the system. You can choose to grant "Read Only" access to users. You can also choose which programs users have access to and if they have permission to issue checks. Reserve and Payment authority can be set at the user level. Define workflow rules and have the system auto-create and assign tasks.

User Permissions and Workflow Engine

Customize CaseworksPro

CaseworksPro was built with customization in mind. Add as many new data capture fields as you like. Define your own transaction types, activity types, form letters and insured loss locations.

Customize CaseworksPro


Request a Demo

The best way to learn more about our solutions is through a web based demonstration of our software. Please submit your contact information through the form below, and we will get in touch to schedule the demo. Thank you for your interest and for the opportunity to earn your business.

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